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Frequently Asked

Questions

Rental Locker

A smart, secure, and self service storage system designed for high footfall public spaces. Store your belongings safely and enjoy a hands free experience wherever you go.

Everything You Need To
Know About Rental Locker

01What is Kwiklok?

Kwiklok is an IoT-enabled smart locker system that offers secure, contactless, and convenient storage solutions for malls, offices, stations, and last-mile delivery points.

Kwiklok is an IoT-enabled smart locker system that offers secure, contactless, and convenient storage solutions for malls, offices, stations, and last-mile delivery points.

Users can open and close lockers using:

  • OTP sent via SMS
  • QR code
  • Mobile number based authentication
  • The entire process is contactless, quick, and secure.

Absolutely. Our lockers are equipped with:

  • Strong anti theft metal construction
  • CCTV coverage (location dependent)
  • IoT based monitoring
  • Timed auto lock and auto release
  • System alerts for any unauthorized activity
Users can pay through:
  • UPI
  • Debit/Credit cards
  • Wallets
  • Net Banking
Pricing depends on the duration and locker size.
Yes, in most locations. Availability depends on operational timings of the location where the locker is installed (e.g., malls vs. public transport hubs).

If the locker time expires:

  • The system automatically sends reminders
  • Additional charges may apply
  • Lockers may be opened by authorized KwikLok personnel after a grace period, following a defined safety protocol

Valuables can be stored, but users are advised not to keep:

  • Cash
  • Jewelry
  • Hazardous items
  • Perishables
  • Illegal materials

 

KwikLok is not liable for prohibited or restricted items.

Locker availability ranges from 10 minutes to multiple days, depending on the location.

Commercial Locker

A smart, secure, and fully automated storage solution designed for modern workplaces, hospitals, labs, and high performance environments. Empower your teams with seamless access, organized workflows, and reliable 24×7 storage.

Everything You Need To
Know About Commercial Locker

01What are KwikLok Smart Lockers?
KwikLok Smart Lockers are IoT enabled, fully automated storage and delivery systems used for parcel collection, inventory management, e commerce delivery, employee drop off/pick up, and secure item exchange in corporate, retail, and logistics environments.
Smart Lockers are connected to the cloud and operate through:
  • OTP based authentication
  • QR code scans
  • Mobile app or web panel
  • API integration with your existing system
Items can be securely deposited and retrieved without manual supervision.

Smart Lockers are ideal for:

  • Corporates (employee storage, IT asset handling, document exchange)
  • E commerce & courier companies
  • Retail brands (BOPIS – Buy Online, Pick up In Store)
  • Residential societies
  • Universities & libraries
  • Hospitals & labs (sample exchange, report delivery)

Yes. KwikLok Smart Lockers feature:

  • Encrypted data transmission
  • Real time monitoring
  • Tamper proof steel design
  • Automated logs & tracking
  • CCTV integration (optional)
  • Access control restrictions

Your assets remain protected at every step.

Yes. Smart Lockers operate on Wi Fi, LAN, or 4G connectivity to enable:

  • Real time monitoring
  • Status updates
  • Auto alerts
  • API sync with your system

Absolutely. KwikLok Smart Lockers can be tailored in:
Size & compartment layout

  • Branding and vinyl graphics
  • Software workflow
  • API/ERP integrations
  • Special use modules (heated, refrigerated, mail room, etc.)
We handle the complete installation process: Site survey
  • Power & network requirement planning
  • Physical installation
  • Software configuration
  • Testing & onboarding
Installation typically takes a few hours to complete.

Users receive instant notifications through:

  • SMS
  • Email
  • WhatsApp (optional)
  • Push notifications (if integrated with your system)

The system automatically sends reminders and escalations.
You can also configure:

  • Overage charges
  • Auto return workflow
  • Supervisor alerts
  • Locker access limitations
KwikLok’s smart lockers are built for reliability. If an issue occurs:
  • Remote diagnostics are performed
  • On site support is available
  • Manual override options exist for emergencies
We ensure minimal downtime.
A standard 230V power outlet is sufficient. Optional UPS backup or inverter connection can be added based on usage.

Yes. KwikLok supports:

  • REST APIs
  • Webhooks
  • Custom integrations

Your e commerce, ERP, HRMS, WMS, or POS system can be seamlessly connected.

Only minimal maintenance is needed. We provide:

  • Periodic service checks
  • Remote system monitoring
  • Software updates
  • Hardware health alerts
  • 24/7 secure access
  • Reduced manpower dependency
  • Zero contact delivery
  • Faster delivery / pick up
  • Full audit trails
  • Improved operational efficiency
  • Enhanced customer experience

Simply reach out to us. Our team will:

  • Understand your use case

  • Recommend the suitable locker configuration

  • Provide a proposal

  • Handle installation & deployment